Senior Case Manager, Bronx

Westhab; New York (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Westhab is seeking a Senior Case Manager in Bronx, NY to oversee day-to-day operations for families with children in a homeless shelter. You will collaborate across on-site departments to implement problem-solving strategies and ensure service plan goals are met.

Requirements include a BA with 3 years of human services and supervisory experience; Spanish fluency is highly desirable. The role requires some evenings and occasional weekends, strong writing, and skills in MS Word, Excel, and

Qualifications

• BA in human services with supervisory experience.
• Fluency in Spanish desirable.
• Strong writing ability and communication skills.
• Advanced knowledge of MS Word, Excel and database management.

Responsibilities

• Manages intake and develops comprehensive assessments for new participants.
• Develops systems to guarantee quality and efficiency of casework services.
• Supervises service staff and ensures documentation aligns with policies.
• Coordinates with community providers and maintains timely reports.

Skills

Supervision

Case management

Spanish language

Writing

Communication

Education

BA in Human Services

Tools

MS Word

Excel

Database management

Job description

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Senior Case Manager, Bronx

M6110 Willow Avenue -ESG TenSer Sal Full time Professional Bronx, NY, US

3 days ago Requisition ID: 3566

Salary Range: $45,000.00 To $50,000.00 Hourly

JOB DESCRIPTION

JOB TITLE: SENIOR CASE MANAGER

DIVISION: SERVICES

FLSA: NON-EXEMPT

LOCATION: BRONX, NY

REPORTS TO: DIRECTOR OF SOCIAL SERVICES

SALARY: $48,000.00 -$ 55,000.00

SUMMARY:

The Senior Case Manager will oversee the day to day operations of families with children in a homeless shelter. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies.

DUTIES & RESPONSIBILITIES:

• Manages intake and develops a comprehensive assessment for all new participants.
• Develops systems to guarantee the quality and efficiency of casework services.
• Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals.
• Ensures assessments, service plans and interactions with the clients are appropriately documented.
• Reviews all required case management documentation and any data collection tool in use.
• Responsible for the supervision of service staff.
• Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices.
• Responsible for building collaboration with community service providers.
• Maintains all required documentation/reports and submits all in a timely manner.
• Provides crisis intervention and stabilization as needed.
• Identifies program needs and makes recommendations.
• Performs related tasks as assigned.
• Conduct chart audits and create corrective plans as needed

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

Must have BA with 3 years of relevant human services and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. Must be familiar with CARES

AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact.

(EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

9:00 AM - 5:00 PM, with a late day of 11:00 AM - 5:00 PM.
35 hour work week