Bronx Community Outreach Advocate

Kids First Services, Inc.; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Career growth opportunities within a 1

Supportive team environment focused on

Job summary

Care First in The Bronx is hiring a Field Outreach Representative to engage community members, generate referrals, and connect eligible individuals to our programs and services. You will build partnerships with local providers and educate on Medicaid-related resources.

The ideal candidate is outgoing, self-motivated, and experienced in field outreach, with strong communication and organizational skills. A valid driver’s license and flexible schedule are often required.

Qualifications

• 1–3 years of experience in community outreach, healthcare outreach, sales, customer engagement, social services, public health, or a related field.
• Strong communication and interpersonal skills with the ability to connect with diverse populations.
• Experience building professional relationships and community partnerships.
• Ability to work independently and manage a flexible schedule.
• Comfortable working in the field, attending events, and conducting face-to-face outreach activities.
• Strong organizational and time-management skills.
• Experience using CRM systems and Microsoft Office applications preferred.
• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Valid driver's license and reliable transportation may be required.

Responsibilities

• Represent Care First at community events, health fairs, resource fairs, and partner locations.
• Conduct face-to-face outreach activities to increase awareness of available programs and services.
• Distribute educational materials and provide information to prospective participants and community stakeholders.
• Identify and engage individuals who may benefit from organizational programs and services.
• Collect preliminary information and refer interested individuals to the Enrollment Team for eligibility screening and intake.
• Maintain a consistent pipeline of qualified referrals through proactive outreach efforts.
• Develop and maintain relationships with healthcare providers, community-based organizations, shelters, faith-based organizations, senior centers, and other referral sources.
• Schedule and conduct presentations to community groups and partner organizations.
• Strengthen referral networks to support enrollment goals and community impact.
• Educate community members about Medicaid-related programs, social determinants of health services, and available community resources.
• Address questions and concerns while providing accurate information about organizational offerings.
• Serve as a trusted resource and advocate for individuals seeking support services.
• Document outreach efforts, referrals, community contacts, and event participation in CRM and tracking systems.
• Maintain accurate records and submit activity reports as required.
• Monitor outreach performance and contribute to achieving monthly and quarterly goals.
• Partner closely with Enrollment Specialists to ensure a seamless transition of referred individuals into the enrollment process.
• Communicate referral trends, community needs, and partnership opportunities to leadership.
• Support special projects and outreach initiatives as assigned.

Skills

Communication skills

Interpersonal skills

Field outreach

Education

High school diploma or equivalent

Associates/Bachelor's preferred

Tools

CRM systems

Microsoft Office

Job description

Care First in The Bronx is hiring a Field Outreach Representative to engage community members, generate referrals, and connect eligible individuals to our programs and services. You will build partnerships with local providers and educate on Medicaid-related resources.

The ideal candidate is outgoing, self-motivated, and experienced in field outreach, with strong communication and organizational skills. A valid driver’s license and flexible schedule are often required.