Brokerage Specialist

RUA; Des Moines (IA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Ruan is seeking a Brokerage Specialist to build carrier relationships and negotiate capacity for customer freight. This role blends on-site collaboration at the downtown Des Moines campus with remote work, in a Monday–Friday day-shift schedule.

You will gather carrier data, coordinate with Account Management and Carrier Development, and drive data-informed load bookings across a broad carrier pool. Strong communication and problem-solving are essential.

Qualifications

• Education or equivalent in Supply Chain, Logistics, Marketing, Business, Finance, or related field.
• 1-2 years experience in brokerage, customer service, operations, sales.
• Must commit to Ruan's value statement and act with integrity.
• Meet behavioral expectations aligned with safety, people, customer, performance, and continuous improvement.
• Relationship cultivation and development is required.
• Problem solving.

Responsibilities

• Book freight with carriers through market-appropriate negotiations to produce regular capacity.
• Proactively communicate load-level situations to CSRs, Acct Managers, and Manager of Gen. Ops.
• Gather carrier information and share with Carrier Development, Account Management, and brokers.
• Interact with a high number of carriers to contribute data for load-level decisions.
• Learn from every interaction and inform the team of the information gathered.
• Communicate load bookings in the necessary format.
• Perform other duties and special projects as required.

Skills

Relationship cultivation

Problem solving

Communication

Negotiation

Education

High School Diploma/GED

Bachelor's Degree or equivalent

Job description

This position offers hybrid schedule with mix of on-site work at the downtown Des Moines campus and remote work

Schedule: Monday - Friday

Hours: Day Shift

Brokerage Specialist builds relationships and negotiates with carriers to supply capacity for Ruan's customer freight and gathers information to collaboratively share with Account Management and Carrier Development teams to strategically target future business.

Responsibilities

• Book freight with carriers through shrewd, market-appropriate negotiations that aim to produce regular capacity rather than one-off transactional bookings..
• Proactively communicate load-level situations to CSRs, Acct Managers, and, as needed, Manager of Gen. Ops.
• Gather carrier information regarding cap, size, lane needs, rate needs, etc. and funnel this information to our Carrier Development Team, Account Management Team, and full pool of brokers.
• Consistently interact with a high number of carriers via phone / email in order to contribute data that will drive our load-level booking / decision-making processes.
• Learn something from every interaction and inform our general team of the information gathered.
• Communicate load bookings in the necessary format.
• Perform other job-related duties and special projects as required.

Requirements

Job Requirements/Minimum Qualifications

Education: High School Diploma/GED, Bachelors Degree or equivalent work experience in Supply Chain, Logistics, Marketing, Business, Finance, or related field.

Experience: 1-2 years experience in brokerage, customer service, operations, sales

Required Knowledge, Skills, and Abilities

• Must be able to commit to Ruan's value statement by acting with integrity in everything we do.
• Must be able to meet behavioral expectations and perform in alignment with our guiding principles: safety, people, customer, performance, and continuous improvement.
• Relationship cultivation and development is a must.
• Problem Solving.

• Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.

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