Brokerage Operations Lead, AI-Driven Fintech

savvy; New York (NY); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary and equity package

Unlimited PTO + paid company holidays

Medical, dental, and vision plans

401(k), Commuter, and HSA/FSA plans

NYC office in Manhattan

Lunch and snacks in office

Virtual mental health care

Job summary

Savvy Wealth is seeking a Brokerage Operations Manager in New York City to own day-to-day operations for the broker-dealer. You’ll oversee trade setup through settlement, ensure regulatory compliance, and partner with Investment Operations, Legal & Compliance, and Product/Engineering.

The role emphasizes AI-enabled processes and scalable workflows in a fast-growing startup. You will build SOPs, monitor post-trade activity, and drive reconciliation improvements while coordinating with internal

Qualifications

• 3-5 years of total experience across investment banking, consulting, or fintech startups.
• High attention to detail and comfort operating with real ambiguity — this function is being built from scratch.
• Strong process orientation: able to build SOPs and controls where none exist today.
• Comfortable partnering across Investment Operations, Compliance/Legal, and Product/Engineering.
• Comfort using AI/automation tools to reduce manual reconciliation and exception-detection work.
• Experience at a high-growth fintech or startup, or building an operations function from the ground up.

Responsibilities

• Build and run the end-to-end operational workflow across the brokerage lifecycle, resolving issues as they arise.
• Establish a process for monitoring post-trade activity and resolving issues before they become bigger problems.
• Create the workflow for investigating and correcting errors, and keeping records reconciled and accurate.
• Build the framework for managing corporate action communications.
• Establish quality-control review processes and documentation to ensure we're meeting our obligations.
• Build the workflow for supporting regulatory reporting requirements across product types.
• Identify opportunities to deploy AI tools and agentic workflows to automate reconciliation, exception detection, and error-resolution processes.
• Design and run the workflow for reviewing, approving, and processing client money movement requests, including domestic and international transfers.
• Build and maintain monitoring processes to flag anomalous account activity and ensure timely escalation.
• Establish a repeatable process for managing deposits end-to-end, from receipt to posting.
• Create and refine the process for triaging and resolving new account setup exceptions.
• Build the framework for maintaining and updating account restrictions, ensuring accuracy across systems.
• Leverage AI and automation to streamline approval workflows and flag anomalies faster and more accurately.
• Support the Legal & Compliance team with FINRA and audit requests.
• Prepare client complaint and resolution reports.
• Explore AI-driven tools and agentic workflows to reduce manual effort in reporting and audit preparation

Skills

Attention to detail

Process orientation

Ambiguity tolerance

AI/automation proficiency

Cross-functional collaboration

Tools

AI tools

Job description

Savvy Wealth is seeking a Brokerage Operations Manager in New York City to own day-to-day operations for the broker-dealer. You’ll oversee trade setup through settlement, ensure regulatory compliance, and partner with Investment Operations, Legal & Compliance, and Product/Engineering.

The role emphasizes AI-enabled processes and scalable workflows in a fast-growing startup. You will build SOPs, monitor post-trade activity, and drive reconciliation improvements while coordinating with internal