Brokerage Customer Service Specialist

Employers from Greece; United States; À distance; USD 42 000 - 60 000; Plein temps

Résumé du poste

UPS is seeking a Brokerage CS Agent to manage customer communications and support smooth customs clearance for shipments. This role focuses on delivering high-quality service to existing and new customers, ensuring accuracy and timely actions.

The successful candidate will interact directly with customers, guide them through required steps, and maintain a positive, compliant customer experience within a global logistics environment.

Qualifications

• Managing customer communications is a key responsibility for Brokerage CS Agent.
• CS Agents interact directly with existing and new potential customers to provide quality service.
• Guide customers to complete all necessary actions for smooth customs clearance.

Description du poste

UPS is seeking a Brokerage CS Agent to manage customer communications and support smooth customs clearance for shipments. This role focuses on delivering high-quality service to existing and new customers, ensuring accuracy and timely actions.

The successful candidate will interact directly with customers, guide them through required steps, and maintain a positive, compliant customer experience within a global logistics environment.