Brokerage CS Admin.

Employers from Greece; United States; Remote; USD 42,000 - 60,000; Full time

Job summary

UPS is seeking a Brokerage CS Agent to manage customer communications and support smooth customs clearance for shipments. This role focuses on delivering high-quality service to existing and new customers, ensuring accuracy and timely actions.

The successful candidate will interact directly with customers, guide them through required steps, and maintain a positive, compliant customer experience within a global logistics environment.

Qualifications

• Managing customer communications is a key responsibility for Brokerage CS Agent.
• CS Agents interact directly with existing and new potential customers to provide quality service.
• Guide customers to complete all necessary actions for smooth customs clearance.

Job description

at UPS

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Managing customers communication is the main responsibility of the Brokerage CS Agent. CS Agents interact directly with existing and new potential customers. They work to provide quality customer service by guiding the customers to carry out all the necessary actions for a smooth and fast package customs clearance completion.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.