Broker Account Manager

Jonus Group; Hauppauge (NY); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, 401(k)

Guaranteed commission structure

Résumé du poste

Jonus Group is seeking an Employee Benefits Account Manager to manage a high-volume book of business and deliver exceptional service. You will handle claims, billing issues, enrollments, and change requests while serving as the primary client contact and guiding open enrollment meetings.

The role emphasizes collaboration with analysts on RFPs, quoting renewals, and maintaining meticulous client records to ensure accuracy and satisfaction.

Qualifications

• 3+ years in employee benefits account management.
• L&H license preferred (support available to obtain)
• Proficient in Excel and benefits software (Imageright, BenefitPoint, Ease, Employee Navigator).

Responsabilités

• Manage a high-volume book of business including small and large group accounts.
• Handle daily service tasks: claims, billing issues, enrollments, changes.
• Act as primary client contact, explain benefits and conduct open enrollment meetings.
• Collaborate with analysts on RFPs and related pricing.
• Quote new and renewal business as needed.

Connaissances

Excel Proficiency

Strong communication skills

Customer service

Attention to detail

Outils

Imageright

BenefitPoint

Ease

Employee Navigator

Description du poste

Employee Benefits Account Manager

Job Summary

Seeking a dedicated and detail-oriented Employee Benefits Account Managerto join a growing team. This role is pivotal in managing and servicing a high volume of employee benefits accounts, ensuring client satisfaction and seamless operations. The ideal candidate will have a strong background in employee benefits, excellent organizational skills, and a passion for delivering exceptional service. This position offers opportunities for professional growth and development within a collaborative and supportive work environment.

Compensation Package

• Base Salary: $50,000 - $70,000 (depending on experience)
• Commission: Guaranteed commission structure with potential for growth
• Benefits: Comprehensive benefits package, including medical, dental, vision, and 401(k)

Responsibilities

• Manage a high-volume book of business, including small and large group accounts.
• Handle daily service tasks such as claims and billing issues, terms, enrollments, adds, assisting with applications, and processing change requests.
• Act as the primary point of contact for clients, explaining new benefits and conducting open enrollment meetings.
• Collaborate with analysts to understand and manage RFPs.
• Quote new and renewal business as needed.
• Maintain detailed records and ensure accuracy in all client interactions.
• Provide exceptional customer service and build strong client relationships.
• Participate in sales opportunities and bring in new relationships, with incentives for successful contributions.

Qualifications/Requirements

• Experience: Minimum of 3+ years in employee benefits account management (candidates with less experience may be considered).
• Licenses/Designations: Life and Health (L&H) license preferred (support available to obtain licensing if needed).
• Technical Skills: Proficiency in Excel and familiarity with software such as Imageright, BenefitPoint, Ease, and Employee Navigator.
• Knowledge: Strong understanding of medical, dental, vision, and ancillary benefits terminology.
• Soft Skills: Exceptional problem-solving abilities, attention to detail, ability to manage high volumes of work, and strong communication skills.
• Work Ethic: Self-motivated, collaborative, and able to thrive in a fast-paced environment.

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