Broadband Training Navigator & Student Success Coach

Montana Tech; Butte (MT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Employer retirement plan

Partial tuition waiver

Wellness program

Job summary

Montana Tech is seeking a dedicated Student Navigator to support participants in the MT Rapid Broadband Training initiative. The role guides students from recruitment through completion, connects them with financial and community resources, and coordinates with rural partners to promote training and employment outcomes.

You will maintain records, track progress, and ensure grant compliance while working with instructors and program leadership.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Strong interpersonal, communication, and problem-solving skills.
• Experience working with diverse populations, including rural communities.
• Ability to provide case management, advising, or student support services.
• Organizational skills with the ability to manage multiple students and priorities.
• Proficiency in Microsoft Office and digital tools for tracking and communication.
• Ability to maintain accurate records and meet reporting requirements.

Responsibilities

• Provide individualized case management, career advising, and academic planning to support student success.
• Assist students in overcoming barriers by connecting them to financial assistance, social services, and community resources.
• Support recruitment and outreach efforts across rural communities, including collaboration with workforce centers, tribal colleges, high schools, and community organizations.
• Guide students through enrollment, intake, and credential pathways, including stackable programs and credit articulation.
• Track student progress, completion, and post-program outcomes, including employment and continued education.
• Assist in coordinating job placement activities, apprenticeships, or transitions to further education.
• Maintain accurate records and documentation to meet SCC5 grant reporting and performance requirements.
• Collaborate with instructors and program leadership to monitor retention and implement intervention strategies.
• Participate in continuous improvement efforts, reporting processes, and grant compliance activities.

Skills

Interpersonal skills

Communication

Problem solving

Case management

Advising

Organizational skills

MS Office

Record keeping

Digital tracking tools

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Montana Tech is seeking a dedicated Student Navigator to support participants in the MT Rapid Broadband Training initiative. The role guides students from recruitment through completion, connects them with financial and community resources, and coordinates with rural partners to promote training and employment outcomes.

You will maintain records, track progress, and ensure grant compliance while working with instructors and program leadership.