Broadband Field Technician - Vehicle Provided & Install

Mediacom Communications; Edenton (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Company vehicle

Training and development

Health insurance

401K with company match

Paid time off

Education enrichment up to $5,000 per年

Job summary

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to perform new installations of cable TV and broadband services in Northeastern North Carolina. You will drive a company vehicle, visit customer homes, and handle installations, service changes, outlet additions, and related duties while promoting a positive customer experience.

Responsibilities include reading signal levels, using testing equipment, performing upgrades/downgrades, and maintaining safety standards in

Qualifications

• High school diploma or GED required.
• Ability to interact and communicate with customers and co-workers.
• General level of mechanical and consumer devices knowledge.

Responsibilities

• Make customer drop installations (exterior and interior) from tap to antenna terminals.
• Perform new connects, reconnects, and service changes; install/remove outlets and converters.
• Analyze picture quality and ensure acceptable delivery after installation.
• Drive company vehicle and perform field installations with safety practices.

Skills

Customer service

Communication

Mechanical aptitude

Driver's license

Education

High school diploma or GED

Tools

VOM/DMM

Job description

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to perform new installations of cable TV and broadband services in Northeastern North Carolina. You will drive a company vehicle, visit customer homes, and handle installations, service changes, outlet additions, and related duties while promoting a positive customer experience.

Responsibilities include reading signal levels, using testing equipment, performing upgrades/downgrades, and maintaining safety standards in