Broadband Field Technician I with Company Vehicle & Training

Mediacom Communications; Springfield (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Company provided vehicle

Gas card

Paid on the job training

Tools tablet and phone

Health, vision, dental insurance

Paid vacation, holidays, PTO

401K with company match

Pay increases with training

Performance bonus potential

Employee discounts on services

Education Enrichment up to $5,000/year

Uniforms and boots

Employee Wellness Program

Job summary

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to perform installations of cable TV and broadband services, primarily in customer residences. You will drive a company van, handle installation tasks, service changes, and outlet installations while delivering great customer service.

Qualifications are minimal—no experience required with a high school diploma or GED—and a valid driver’s license.

Qualifications

• High school diploma or GED required.
• Valid driver's license with satisfactory driving record.
• No experience required.
• General mechanical/consumer devices knowledge.
• Ability to interact and communicate with customers and co-workers.
• Ability to work in high or tight spaces and in all weather conditions.
• Flexible work hours including evenings, weekends, and overtime.

Responsibilities

• Make customer drop installations complete from tap to antenna terminals.
• Perform new connects, reconnects, and install/outlet changes.
• Analyze picture quality and judge acceptability of delivered signal.
• Work with connectors, fasteners, wire and hand tools.
• Read signal levels and use field strength meter to troubleshoot.
• Drive company vehicle and perform vehicle upkeep.
• Generate additional revenue by explaining product options and promotions.
• Perform installations and changes of service per codes and safety practices.

Job description

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to perform installations of cable TV and broadband services, primarily in customer residences. You will drive a company van, handle installation tasks, service changes, and outlet installations while delivering great customer service.

Qualifications are minimal—no experience required with a high school diploma or GED—and a valid driver’s license.