Bridal Alterations Specialist

David's Bridal; Scottsdale (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Rewarding Environment and Competitive 

Team Bonus

Dayforce Wallet – Get Paid Early!

Referral Incentive Program

Generous Dream Maker Discount After 第一

Vision Care

Supplemental Insurances- Critical Illl

401K Program

Discounts for Home and Auto Insurance

Discounts for Mobile

Legal Benefits (MetLife Hyatt Legal Pl

Pet Insurance

Job summary

David’s Bridal is seeking an Alterations Specialist to join our Scottsdale store team. You will complete fittings, alterations, steaming and finishing of gowns to our high standards while delivering friendly, knowledgeable service to customers.

Experience in bridal or alterations is preferred, with strong sewing skills and customer focus. This role is part-time with benefits, offering a chance to contribute to memorable events and support our customers’ dream weddings.

Qualifications

• High school diploma or equivalent degree.
• 1-2 years prior retail experience in an apparel or specialty store environment.
• Prior sewing experience required, preferably in bridal and/or special occasion production environment.
• Prior experience with computerized POS (Point of Sale) system is a plus.

Responsibilities

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver five-star customer experience.
• Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escape and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.

Education

High school diploma or equivalent degree

Tools

POS system

Job description

David’s Bridal is seeking an Alterations Specialist to join our Scottsdale store team. You will complete fittings, alterations, steaming and finishing of gowns to our high standards while delivering friendly, knowledgeable service to customers.

Experience in bridal or alterations is preferred, with strong sewing skills and customer focus. This role is part-time with benefits, offering a chance to contribute to memorable events and support our customers’ dream weddings.