Bridal Alterations & Fittings Specialist

David's Bridal; Naperville (IL); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Competitive pay

Referral bonus

Dayforce Wallet

Employee discount

Vision care

Supplemental insurances

401(k)

ID theft protection

Pet insurance

Job summary

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations to our bridal standards. You will assist customers in person, over the phone, and via chat, ensuring a five-star experience and coordinating with stylists on gown fit and customization.

You will manage alterations room, maintain dress standards, handle sewing, steaming, and finishing, and uphold the store's processes. A High school diploma and 1–2 years retail sewing experience are preferred; POS system

Qualifications

• High school diploma or equivalent.
• 1-2 years retail experience in an apparel or specialty store.
• Prior sewing experience, preferably in bridal or special occasion.
• Prior experience with a computerized POS system is a plus.

Responsibilities

• Greet customers and manage inquiries across channels.
• Manage customer flow to deliver five-star service.
• Assist alterations, fittings, and dress customization with stylists.
• Maintain alterations room and ensure garment quality before delivery.
• Support cashiering and process transactions accurately.
• Maintain store standards and follow Dress Code Policy.

Skills

Customer service

Communication

Sewing experience

Retail experience

Education

High school diploma or equivalent

1-2 years retail experience

Bridal sewing experience

Tools

POS system

Job description

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations to our bridal standards. You will assist customers in person, over the phone, and via chat, ensuring a five-star experience and coordinating with stylists on gown fit and customization.

You will manage alterations room, maintain dress standards, handle sewing, steaming, and finishing, and uphold the store's processes. A High school diploma and 1–2 years retail sewing experience are preferred; POS system