Bridal Alterations Expert - Fit, Finish & Service

David's Bridal; Erie (Erie County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Team Bonus

Dayforce Wallet – Get Paid Early!

Referral Incentive Program

Dream Maker Discount

401K Program

Pet Insurance

Job summary

David's Bridal is seeking team members for part-time roles to provide exceptional customer service across phone, virtual chats, and in person interactions. You will engage customers, assist stylists with gown fittings, and uphold store standards while enabling a seamless alteration process.

Prior sewing and POS experience are a plus. Join a team that emphasizes five-star customer experience and competitive benefits.

Qualifications

• Demonstrate a positive, customer-first attitude and professional demeanor.
• Possess strong communication skills and the ability to resolve conflicts.
• Capable of multi-tasking across phones, chats and in-store interactions.
• Experience operating POS systems and handling transactional accuracy.

Responsibilities

• Greet and assist customers over the phone, online, and in person with enthusiasm.
• Use systems to manage customer flow and deliver five-star service.
• Support alterations staff and help customers with gown fittings and customization.
• Maintain store standards and adhere to Dress Code Policy.
• Resolve customer issues promptly per company guidelines.
• Assist in cash wrap and ensure accurate transactions.

Skills

Customer service

Communication

Phone skills

Problem solving

Education

High school diploma or equivalent

1-2 years retail experience

Sewing experience

POS experience

Tools

POS system

Job description

David's Bridal is seeking team members for part-time roles to provide exceptional customer service across phone, virtual chats, and in person interactions. You will engage customers, assist stylists with gown fittings, and uphold store standards while enabling a seamless alteration process.

Prior sewing and POS experience are a plus. Join a team that emphasizes five-star customer experience and competitive benefits.