Bridal Alterations & Fitting Specialist

David's Bridal; Fayetteville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Team Bonus

Dayforce Wallet – Get Paid Early!

Dream Maker Discount

Vision Care

401K Program

Discounts for Home and Auto Insurance

Job summary

David's Bridal is seeking a part-time alterations associate to enhance the customer experience across phone, virtual chats, and in-store interactions. You will support gown fittings, alterations, and personalization while maintaining high standards of service and appearance.

Responsibilities include advising customers on alteration options, assisting stylists with fittings, and ensuring garments are inspected before delivery. Prior sewing experience and POS familiarity are preferred.

Qualifications

• High school diploma or equivalent.
• 1-2 years retail experience in apparel or specialty store environment.
• Prior sewing experience required, preferably in bridal and/or special occasion production environment.
• Prior experience with computerized POS (Point of Sale) system is a plus.

Responsibilities

• Welcome customers via phone, virtual chats, and in person with friendly enthusiasm and problem solving.
• Manage customer flow to deliver a five-star experience using store systems.
• Maintain service levels and assist with alterations to meet customer needs and store standards.
• Assist stylists in closing sales by advising on gown fit and customization.
• Ensure alterations room is clean and garments are inspected before delivery.
• Respond to customer questions with product and service information.

Skills

Phone skills

Conflict resolution

Customer focus

Education

High school diploma or equivalent

1-2 years retail experience in apparel

Prior sewing experience (bridal/special occasion)

POS system experience

Tools

POS system

Job description

David's Bridal is seeking a part-time alterations associate to enhance the customer experience across phone, virtual chats, and in-store interactions. You will support gown fittings, alterations, and personalization while maintaining high standards of service and appearance.

Responsibilities include advising customers on alteration options, assisting stylists with fittings, and ensuring garments are inspected before delivery. Prior sewing experience and POS familiarity are preferred.