Bridal Alterations & Fittings Expert

David's Bridal; Murrieta (CA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Team Bonus

Get Paid Early

Dream Maker Discount

Vision Care

401K

Job summary

David's Bridal is seeking a part-time alterations associate to deliver exceptional customer service while assisting with gown fittings, alterations, and care. You will work with stylists to ensure the perfect fit and guide customers through customization options in a fast-paced bridal environment.

The role emphasizes sewing, steaming, and quality checks, with strong POS experience and a friendly, professional demeanor to maintain high store standards.

Qualifications

• High school diploma or equivalent degree.
• 1-2 years retail experience in an apparel or specialty store environment.
• Prior sewing experience required, preferably in bridal and/or special occasion production environment.
• Prior experience with computerized POS system is a plus.

Responsibilities

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver five-star customer experience.
• Assist stylists in closing sales by consulting with customers regarding gown fit and customization.
• Maintain store standards to support a flawless shopping experience.
• Promote alterations services and personalization options.

Skills

Customer service

Communication

Problem solving

Education

High school diploma

Tools

POS system

Job description

David's Bridal is seeking a part-time alterations associate to deliver exceptional customer service while assisting with gown fittings, alterations, and care. You will work with stylists to ensure the perfect fit and guide customers through customization options in a fast-paced bridal environment.

The role emphasizes sewing, steaming, and quality checks, with strong POS experience and a friendly, professional demeanor to maintain high store standards.