Bridal Alterations Specialist — Fit, Style & Service

David's Bridal; Sacramento (CA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Rewarding environment

Team Bonus

Year-end discounts

Vision care

401K program

Discounts for Home and Auto Insurance

Pet Insurance

Job summary

David's Bridal is seeking a Part-Time Associate to deliver exceptional customer service in-store, over the phone, and online. You will support alterations, assist stylists with fittings, and uphold store standards while managing multiple customers and maintaining product quality.

Preferred candidates hold a high school diploma, 1–2 years retail experience in apparel, and sewing skills. POS experience is a plus; benefits include Team Bonus, Dream Maker discounts, and 401K options.

Qualifications

• High school diploma or equivalent.
• 1-2 years retail experience in apparel/specialty store.
• Prior sewing experience preferred in bridal/special occasion.
• POS experience a plus.

Responsibilities

• Welcome customers over phone, chat, and in person with enthusiasm and problem solving.
• Use systems to manage customer flow and deliver five-star experience.
• Maintain service levels and operational checklists.
• Assist stylists in fittings and dress customization discussions.
• Ensure alterations room cleanliness and dress quality before delivery.
• Resolve issues per company guidelines and support cash wrap processes.

Skills

Customer service

Phone skills

Conflict resolution

Problem solving

Multitasking

Education

High school diploma or equivalent

Retail experience 1-2 years

Sewing experience

POS system experience

Job description

David's Bridal is seeking a Part-Time Associate to deliver exceptional customer service in-store, over the phone, and online. You will support alterations, assist stylists with fittings, and uphold store standards while managing multiple customers and maintaining product quality.

Preferred candidates hold a high school diploma, 1–2 years retail experience in apparel, and sewing skills. POS experience is a plus; benefits include Team Bonus, Dream Maker discounts, and 401K options.