Breast Screening Admin & Data Coordinator

NHS Jobs; City of Norwich (NY); On-site; USD 28,000 - 30,000; Full time

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a Clerical Officer for the Breast Screening Department. The role involves acting as the initial contact for screening women and Trust staff, using breast screening software, and accurately entering/retrieving data in NBSS, RIS, and PAS.

You will handle queries by phone and email with courtesy, adhering to Caldicott and Data Protection standards.

Responsibilities

• Provide first point of contact between screening women, Trust staff, and other department staff at reception and over the phone.
• Be conversant with NHS Breast Screening Programme processes and data entry/retrieval in NBSS, RIS, PAS and related software.
• Follow all checking/verification procedures to ensure accurate patient data is recorded and issued.
• Handle queries via telephone and email with tact and diplomacy, providing information and guidance as required.
• Load/unload transit trolleys as needed following written protocol and liaise with Planning and Workflow Manager.
• Attend department audits, monthly meetings, and participate in mandatory training.
• Assist in developing policies and procedures and train new staff when appropriate.
• Work flexibly to meet department needs and maintain data protection compliance.

Job description

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a Clerical Officer for the Breast Screening Department. The role involves acting as the initial contact for screening women and Trust staff, using breast screening software, and accurately entering/retrieving data in NBSS, RIS, and PAS.

You will handle queries by phone and email with courtesy, adhering to Caldicott and Data Protection standards.