Radiology Admin & Patient Services Coordinator

NHS Jobs; City of Norwich (NY); On-site; USD 25,000 - 31,000; Full time

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a friendly receptionist to manage front-desk duties for patients, visitors and staff. The role requires courteous communication, accurate data entry and the ability to work as part of a busy hospital team.

You will liaise with Radiographers and other department colleagues, update systems such as ICE and PAS training, and support efficient patient registration and appointment processes in a fast-paced environment.

Responsibilities

• Undertake all reception duties in a pleasant, courteous manner with patients, visitors and staff.
• Liaise directly with Radiographers and departmental staff, relaying information accurately.
• Undertake and update Soliton, ICE and PAS training to support efficient department operations.
• Check ICE for electronic requests and register new patients on PAS promptly.
• Undertake PAS training to check, amend and register patient details and clinic appointments.

Job description

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a friendly receptionist to manage front-desk duties for patients, visitors and staff. The role requires courteous communication, accurate data entry and the ability to work as part of a busy hospital team.

You will liaise with Radiographers and other department colleagues, update systems such as ICE and PAS training, and support efficient patient registration and appointment processes in a fast-paced environment.