Care Group B Administrative Assistant

Norfolk and Norwich University Hospitals NHS Foundation Trust; City of Norwich (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible working hours

On-site Nursery

On-site cafes offering staff discounts

Excellent pension scheme and annual le

Wagestream access

Free Park & Ride service

Free 24-hours confidential counselling

Salary Sacrifice schemes

Job summary

The Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking an Administrative Assistant for Care Group B. You will provide reception and administrative support across multiple specialties, including ENT, Audiology, Oral Health, Ophthalmology, Breast, Plastic Surgery and Dermatology.

In this NHS role you will handle appointments, answer inquiries, maintain patient records, and support the Medical Secretaries/Admin manager with data entry and RTT/PTL tasks.

Responsibilities

• Face-to-face interaction on a reception desk, coordinating appointments and handling calls.
• Maintain patient records and update appointment systems across clinics.
• Answer enquiries courteously and support the Medical Secretaries/Admin manager.
• Update RTT in line with Trust guidelines and assist with PTL data quality metrics.

Job description

The Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking an Administrative Assistant for Care Group B. You will provide reception and administrative support across multiple specialties, including ENT, Audiology, Oral Health, Ophthalmology, Breast, Plastic Surgery and Dermatology.

In this NHS role you will handle appointments, answer inquiries, maintain patient records, and support the Medical Secretaries/Admin manager with data entry and RTT/PTL tasks.