Breast Center Patient Services Specialist

Health First; Melbourne (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

Health First in Melbourne, FL seeks a Patient Service Representative II to deliver friendly, efficient patient experiences. You will handle registration, appointment scheduling, and support for multiple clinical specialties, while managing clerical duties and using the patient management system for scheduling and communications.

The role requires excellent verbal and written communication, strong computer skills, and the ability to work with diverse teams.

Responsibilities

• Prioritize workload and manage time efficiently.
• Capture demographic and insurance information from patients and input into the system.
• Obtain signatures on consents and distribute patient information.
• Schedule and maintain department calendars and communicate changes.
• Identify trends or issues and escalate to management.
• Assist in training new staff on department procedures and tools.
• Coordinate patient appointments and referrals promptly.
• Answer calls courteously, direct messages, and relay information accurately.
• Perform duties across Health First Medical Group departments.

Job description

Health First in Melbourne, FL seeks a Patient Service Representative II to deliver friendly, efficient patient experiences. You will handle registration, appointment scheduling, and support for multiple clinical specialties, while managing clerical duties and using the patient management system for scheduling and communications.

The role requires excellent verbal and written communication, strong computer skills, and the ability to work with diverse teams.