Breast Care Center Front Desk & Scheduling Specialist

Cape Cod Healthcare Inc.; Hyannis (MA); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

None

Job summary

Cape Cod Healthcare Inc. is seeking a Receptionist/Secretary within the Breast Care Center in Hyannis, MA. The role handles patient check-in, scheduling, insurance verification and radiology order entry to ensure smooth patient flow.

In addition, the position supports medical records, front desk tasks and billing interactions, requiring strong organizational skills and the ability to work under pressure. The department emphasizes service quality and teamwork.

Qualifications

• Ability to read, write and communicate in English.
• Minimum of High School Diploma or equivalent.
• Successful passage of CCHC Medical Terminology exam (or proof of course completion, prior to start date).
• Minimum one year experience as secretary/receptionist/scheduler; or six months in related patient access roles.

Responsibilities

• Greet patients and register them, collect demographic and insurance data.
• Answer phones professionally and direct calls; obtain and deliver messages.
• Schedule appointments and verify insurance and referrals.
• Process payments (co-pays, deductibles) and assist with billing questions.
• Process and maintain medical records; assist front desk and imaging workflows.
• Pre-register outpatient visits and manage radiology orders in RIS.
• Coordinate with multiple departments and external facilities for imaging and records.
• Ensure accurate data entry and timely communication of appointment changes.

Skills

English literacy

Communication skills

Independent work

Education

High School Diploma

Medical Terminology exam

Job description

Cape Cod Healthcare Inc. is seeking a Receptionist/Secretary within the Breast Care Center in Hyannis, MA. The role handles patient check-in, scheduling, insurance verification and radiology order entry to ensure smooth patient flow.

In addition, the position supports medical records, front desk tasks and billing interactions, requiring strong organizational skills and the ability to work under pressure. The department emphasizes service quality and teamwork.