Receptionist/Secretary, Diagnostic Radiology

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 28,000 - 46,000; Part time

Job summary

Cape Cod Hospital in Hyannis, MA is seeking a Receptionist/Secretary for Diagnostic Radiology to provide clerical support, greet patients, verify insurance, register patients, and handle payments. This part-time role requires English communication, a high school diploma, and basic medical terminology knowledge.

The position offers weekend shifts (Saturday and Sunday) with daytime hours and a focus on accurate patient intake, data entry, and courteous service in a busy radiology setting.

Qualifications

• Ability to read, write and communicate in English.
• High School graduate or GED.
• Successful passage of basic Medical Terminology course OR successful passage of the CCH Medical Terminology exam.
• Minimum six (6) months experience in patient registration, admitting, nurse's aide, medical secretary, medical receptionist, or similar position.

Responsibilities

• Greet patients and obtain demographic and insurance information and register patient into system.
• Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting. Directs calls to appropriate persons and/ or departments taking information and/or accurate messages.
• Obtain legally acceptable general consents to bill third parties.
• Answer routine questions including but not limited to departmental policies, operations and procedures.
• Verify and accurately enter radiology orders in the radiology information system.
• Register patient using the electronic registration system, scan identification, license and appropriate forms needed for the appointment.
• Verify patient appointments, provide necessary forms to patient when appropriate and direct/escort patient to proper examination area or notify appropriate area of patient arrival.
• Copy and/or provide radiology record information to outside facilities and Physicians under established guidelines e. g., disc with images.
• Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests.
• Maintains confidentiality regarding patient information and center matters in accordance to HIPAA regulations.
• Accept and process payments from patients, as necessary, which may include but not be limited to, co-pays, deductibles, balances due, etc. Provide receipts for payments received.
• Verifies benefits utilizing insurance verification system. Confirms Authorizations/Referrals and enters into insurance authorization field.
• Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
• Perform other work related duties as assigned or requested.

Skills

English fluency

Patient registration experience

Education

High School graduate or GED

Medical Terminology course/exam

Job description

Welcome! Please sign in when you are ready | My Account Options

Thepayrange displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment. Beware scam interview requests Cape Cod Healthcare has been made aware of an instance in which a potential scammer has attempted to impersonate CCHC leadership and request chat interviews. Please note this is not our process and we will never direct you to interview solely through web-based chat. For any questions about available job opportunities or to learn more about our interview process please visit our careers page: https://www.capecodhealth.org/careers/

Receptionist/Secretary, Diagnostic Radiology

Purpose of Position : To provide clerical/secretarial support and function as relief for all other clerical positions.

Description

• 1. Greet patients and obtain demographic and insurance information and register patient into system.
• 2. Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting. Directs calls to appropriate persons and/ or departments taking information and/or accurate messages.
• 3. Obtain legally acceptable general consents to bill third parties.
• 4. Answer routine questions including but not limited to departmental policies, operations and procedures.
• 5. Verify and accurately enter radiology orders in the radiology information system.
• 6. Register patient using the electronic registration system, scan identification, license and appropriate forms needed for the appointment.
• 7. Verify patient appointments, provide necessary forms to patient when appropriate and direct/escort patient to proper examination area or notify appropriate area of patient arrival.
• 8. Copy and/or provide radiology record information to outside facilities and Physicians under established guidelines e. g., disc with images.
• 9. Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests.
• 10. Maintains confidentiality regarding patient information and center matters in accordance to HIPAA regulations.
• 11. Accept and process payments from patients, as necessary, which may include but not be limited to, co-pays, deductibles, balances due, etc. Provide receipts for payments received.
• 12. Verifies benefits utilizing insurance verification system. Confirms Authorizations/Referrals and enters into insurance authorization field.
• 13. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
• 14. Perform other work related duties as assigned or requested.

Qualifications

• Ability to read, write and communicate in English.
• High School graduate or GED.
• Successful passage of basic Medical Terminology course OR successful passage of the CCH Medical Terminology exam.

• Minimum six (6) months experience in patient registration, admitting, nurse's aide, medical secretary, medical receptionist, or similar position.

Schedule Details : 16 hrs per week, Every Weekend, Saturday & Sundays, 7a-3p, 8a-4p, Occasional Holidays

Organization

Cape Cod Hospital

Primary Location

Massachusetts-Hyannis

Annual/Hourly : Hourly

Hiring Pay Range : $ 20.51 - $ 33.69