Breakfast Shift Manager - Daytime Hours & Benefits

The Big Biscuit; Independence (MO); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

401(k) with Matching

Comprehensive Training

Career and Leadership Development

Bonus Opportunities

Job summary

The Big Biscuit in Independence, MO is seeking exceptional managers to join our growing team. With 32 locations across Kansas, Missouri, Arkansas and Oklahoma, we prize service excellence, leadership, and reliability in a fast-paced breakfast and lunch environment.

You’ll oversee daily operations, open/close procedures, hiring, training, and coaching; manage staffing, guest issues, and KPIs while maintaining a clean, safe restaurant.

Qualifications

• 1-2 years of restaurant leadership experience preferred.
• Strong communication, coaching, and conflict-resolution skills.
• Ability to lead in a fast-paced, guest-focused environment.
• Organized, reliable, and committed to operational excellence.
• Ability to work early mornings, weekends, and holidays.
• Local food handlers and ServSafe certifications is a plus!
• Weekends and holidays are required.

Responsibilities

• Oversee daily front-of-house and back-of-house operations.
• Execute opening and closing procedures according to company standards.
• Ensure food quality, ticket times, and service flow meet brand expectations.
• Maintain a clean, safe, and organized restaurant environment.
• Assist with inventory management, ordering, receiving, and waste control.
• Support hiring, onboarding, training, and coaching of team members.
• Provide performance feedback and uphold company policies.
• Manage labor deployment and staffing levels.
• Resolve guest concerns promptly and professionally.
• Assist with scheduling, reporting, cash handling, and deposits.
• Monitor KPIs and help identify opportunities for improvement.
• Promote a positive, team-oriented culture.

Skills

Front-of-house leadership

Communication

Coaching

Conflict resolution

Team leadership

Organizational skills

Job description

The Big Biscuit in Independence, MO is seeking exceptional managers to join our growing team. With 32 locations across Kansas, Missouri, Arkansas and Oklahoma, we prize service excellence, leadership, and reliability in a fast-paced breakfast and lunch environment.

You’ll oversee daily operations, open/close procedures, hiring, training, and coaching; manage staffing, guest issues, and KPIs while maintaining a clean, safe restaurant.