Restaurant Assistant Manager

The Big Biscuit; Independence (MO); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

401(k) with Matching

Comprehensive Training

Career and Leadership Development

Bonus Opportunities

Job summary

The Big Biscuit in Independence, MO is seeking exceptional managers to join our growing team. With 32 locations across Kansas, Missouri, Arkansas and Oklahoma, we prize service excellence, leadership, and reliability in a fast-paced breakfast and lunch environment.

You’ll oversee daily operations, open/close procedures, hiring, training, and coaching; manage staffing, guest issues, and KPIs while maintaining a clean, safe restaurant.

Qualifications

• 1-2 years of restaurant leadership experience preferred.
• Strong communication, coaching, and conflict-resolution skills.
• Ability to lead in a fast-paced, guest-focused environment.
• Organized, reliable, and committed to operational excellence.
• Ability to work early mornings, weekends, and holidays.
• Local food handlers and ServSafe certifications is a plus!
• Weekends and holidays are required.

Responsibilities

• Oversee daily front-of-house and back-of-house operations.
• Execute opening and closing procedures according to company standards.
• Ensure food quality, ticket times, and service flow meet brand expectations.
• Maintain a clean, safe, and organized restaurant environment.
• Assist with inventory management, ordering, receiving, and waste control.
• Support hiring, onboarding, training, and coaching of team members.
• Provide performance feedback and uphold company policies.
• Manage labor deployment and staffing levels.
• Resolve guest concerns promptly and professionally.
• Assist with scheduling, reporting, cash handling, and deposits.
• Monitor KPIs and help identify opportunities for improvement.
• Promote a positive, team-oriented culture.

Skills

Front-of-house leadership

Communication

Coaching

Conflict resolution

Team leadership

Organizational skills

Job description

Don't mess with breakfast

Want a DAYS ONLY lifestyle?

The Big Biscuit -- is now hiring exceptional people to join our skilled management team. Our goal is to find highly motivated individuals, looking to advance their careers with a growing company. Successful candidates are experienced food service professionals committed to culinary and customer service excellence. Candidates must be able to demonstrate a passion for the service industry, dedication to learning, demand for quality, reliability, pride in their work, strong leadership skills and ability to multitask while maintaining a positive attitude in a fast paced environment.

The Big Biscuit is currently serving 32 locations in Kansas, Missouri, Arkansas and Oklahoma!

What You'll Be Doing:

• Oversee daily front-of-house and back-of-house operations
• Execute opening and closing procedures according to company standards
• Ensure food quality, ticket times, and service flow meet brand expectations
• Maintain a clean, safe, and organized restaurant environment
• Assist with inventory management, ordering, receiving, and waste control
• Support hiring, onboarding, training, and coaching of team members
• Provide performance feedback and uphold company policies
• Manage labor deployment and staffing levels
• Resolve guest concerns promptly and professionally
• Assist with scheduling, reporting, cash handling, and deposits
• Monitor KPIs and help identify opportunities for improvement
• Promote a positive, team-oriented culture

What Makes You a Great Fit:

• 1-2 years of restaurant leadership experience preferred
• Strong communication, coaching, and conflict-resolution skills
• Ability to lead in a fast-paced, guest-focused environment
• Organized, reliable, and committed to operational excellence
• Ability to work early mornings, weekends, and holidays
• Local food handlers and ServSafe certifications is a plus!
• Weekends and holidays are required

Physical & Lifting Requirements

• Ability to stand and walk for extended periods (8-10 hours)
• Ability to lift, carry, push, or pull up to 40 pounds
• Frequent bending, reaching, and repetitive motions
• Ability to work in varying temperatures (kitchen heat, cooler storage)
• Ability to navigate a busy dining room and kitchen safely

Work Environment

• High-volume breakfast and lunch service
• Fast-paced, team-driven atmosphere
• Requires strong leadership, communication, and problem-solving skills

We offer our Full-Time Management Team:

• Daytime Schedule, operating hours are 6:30-2:30
• Competitive Salary
• Bonus Opportunities
• Medical / Dental / Vision insurance
• Paid Time Off
• 401(k) with Matching
• Comprehensive Training
• Career and Leadership Development

If you are able to thrive in a fast-paced environment, we would like to meet you!

The Big Biscuit is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, or genetic information. We are committed to providing a workplace where all employees feel respected and valued.