Breakfast Service Manager: Day Shift, Growth & Benefits

The Big Biscuit; Joplin (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Health insurance

Paid time off

401(k) with matching

Comprehensive training

Career and leadership development

Job summary

The Big Biscuit is seeking a capable restaurant leader to join our management team in Missouri. This full‑time role oversees daily front‑of‑house and back‑of‑house operations, implements opening and closing procedures, and ensures service quality and brand standards.

You will recruit, train, and coach team members, manage schedules, and monitor KPIs in a fast‑paced environment. Local food handlers certification is a plus, and weekend availability is required.

Qualifications

• 1–2 years of restaurant leadership experience preferred.
• Strong communication, coaching, and conflict‑resolution skills.
• Ability to lead in a fast‑paced, guest‑focused environment.
• Organized, reliable, and committed to operational excellence.
• Ability to work early mornings, weekends, and holidays.
• Local food handlers and ServSafe certifications is a plus!
• Weekends and holidays are required.

Responsibilities

• Oversee daily front‑of‑house and back‑of‑house operations
• Execute opening and closing procedures according to company standards
• Ensure food quality, ticket times, and service flow meet brand expectations
• Maintain a clean, safe, and organized restaurant environment
• Assist with inventory management, ordering, receiving, and waste control
• Support hiring, onboarding, training, and coaching of team members
• Provide performance feedback and uphold company policies
• Manage labor deployment and staffing levels
• Resolve guest concerns promptly and professionally
• Assist with scheduling, reporting, cash handling, and deposits
• Monitor KPIs and help identify opportunities for improvement
• Promote a positive, team‑oriented culture

Skills

Restaurant leadership

Communication

Coaching

Conflict resolution

Organized

Reliability

Early mornings / weekends availability

ServSafe certification

Tools

ServSafe certification

Job description

The Big Biscuit is seeking a capable restaurant leader to join our management team in Missouri. This full‑time role oversees daily front‑of‑house and back‑of‑house operations, implements opening and closing procedures, and ensures service quality and brand standards.

You will recruit, train, and coach team members, manage schedules, and monitor KPIs in a fast‑paced environment. Local food handlers certification is a plus, and weekend availability is required.