Breakfast Service Specialist

Highgate; West Springfield (MA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Paid jury duty leave

Job summary

Highgate Hotels in West Springfield, MA, seeks a Breakfast Attendant to deliver exceptional guest service in the hotel’s complimentary breakfast area. You will maintain a clean, inviting service space, assist guests with requests, and support food and beverage operations.

The role requires a high school diploma or equivalent, a friendly demeanor, and the flexibility to work varied shifts including mornings, evenings, weekends, and holidays. Training on brand standards is provided.

Qualifications

• Strong guest-service mindset with a friendly, professional demeanor.
• Ability to multi-task in a fast-paced breakfast service area.
• Willingness to learn hotel brand standards and procedures.
• Excellent communication for guest requests and coordination with team.
• Flexibility to work varied shifts, including mornings and weekends.

Responsibilities

• Greet guests and seat them promptly in the breakfast area.
• Maintain cleanliness and presentation of the breakfast space and stations.
• Prepare and serve standard breakfast items and beverages.
• Restock supplies and ensure equipment is in working order.
• Provide courteous service and respond to guest requests.

Skills

Attention to detail

Customer service

Professional appearance

Communication

Team attitude

Education

High School diploma or equivalent

Job description

Highgate Hotels in West Springfield, MA, seeks a Breakfast Attendant to deliver exceptional guest service in the hotel’s complimentary breakfast area. You will maintain a clean, inviting service space, assist guests with requests, and support food and beverage operations.

The role requires a high school diploma or equivalent, a friendly demeanor, and the flexibility to work varied shifts including mornings, evenings, weekends, and holidays. Training on brand standards is provided.