Breakfast Service Lead

ZMC Hotels; Scottsdale (AZ); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision options

Paid time off and 401(k) for full-time

All employees get discounts on hotels

$250 bonus for you and a referred ally

DailyPay: access to earned wages

Job summary

ZMC Hotels in Scottsdale, AZ is seeking a Breakfast Attendant for the early shift starting around 4 am. You will prep food, clean, restock, and greet guests during your shift.

You will maintain knowledge of daily house counts, in-house groups, and hotel features/services, while promoting breakfast options and contributing to guest satisfaction. This role emphasizes teamwork and reliable attendance.

Qualifications

• Strong guest service knowledge and satisfaction focus.
• Ability to lead in a team environment.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain knowledge of daily house count, in-house groups, and hotel features/services.
• Monitor guest satisfaction scores and work to improve them.
• Greet and acknowledge arriving guests.
• Anticipate guest needs and support a pleasant experience.
• Promote and educate guests on breakfast options per brand standards.

Skills

Guest service

Team leadership

Communication skills

Computing basics

Teamwork

Tools

None

Job description

ZMC Hotels in Scottsdale, AZ is seeking a Breakfast Attendant for the early shift starting around 4 am. You will prep food, clean, restock, and greet guests during your shift.

You will maintain knowledge of daily house counts, in-house groups, and hotel features/services, while promoting breakfast options and contributing to guest satisfaction. This role emphasizes teamwork and reliable attendance.