Breakfast Server — Guest Experience Pro

Sheraton; Richmond (VA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

PTO

401K with company match

Hotel discounts

Paid holidays

Early wage access

Job summary

Sheraton Richmond is seeking a Breakfast Server to create memorable guest experiences by recommending items and delivering breakfast and beverages in a timely manner.

You will be part of a cohesive team in a fast-paced hotel environment, with responsibilities including serving tables, knowing menu pricing, and ensuring guest satisfaction. This role may require work nights, weekends, and holidays.

Qualifications

• Minimum 6 months server experience.
• Experience in hospitality preferred.
• High school diploma or GED preferred.
• Ability and flexibility to work various shifts including nights, weekends, and holidays.

Responsibilities

• Serve tables and deliver food and beverages in a timely manner.
• Know the hotel’s food, beverage preparation, menu, and pricing.
• Interact with guests in a friendly, fast manner.
• Clear, clean, and prepare tables.
• Observe guests when serving alcoholic beverages and suggest transportation if impaired.
• Escalate guest service issues to management when needed.
• Ensure guests are satisfied during meal service.
• Other duties as assigned.

Skills

Customer service

Education

High school diploma

Job description

Sheraton Richmond is seeking a Breakfast Server to create memorable guest experiences by recommending items and delivering breakfast and beverages in a timely manner.

You will be part of a cohesive team in a fast-paced hotel environment, with responsibilities including serving tables, knowing menu pricing, and ensuring guest satisfaction. This role may require work nights, weekends, and holidays.