Breakfast & Lunch Server — Guest Experience

SMI Hotel Group; Richmond (VA); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K plan

Hotel discounts

Paid holidays

Early wage access

Job summary

Delta by Marriott Richmond Downtown is seeking energetic Breakfast/Lunch Servers to join our team. You will serve tables, know the menu and prices, and ensure guests have an exceptional experience.

We offer health, dental and vision insurance, paid time off, a 401K with company match, hotel discounts, paid holidays, and early access to earned wages for full-time and part-time employees.

Qualifications

• High school diploma or GED preferred.
• Minimum of 6 months server experience.
• Experience in hospitality preferred.
• Possess basic math skills and cash-handling.
• Ability and flexibility to work various shifts including nights, weekends, and holidays.

Responsibilities

• Serve tables as determined by management by retrieving and delivering food and beverages in a timely manner.
• Complete knowledge of hotel’s food and beverage preparation, menu, and pricing.
• Interact with guests in a friendly/fast manner.
• Clear, clean, and prepare tables.
• When serving alcoholic beverages, observe guest’s behavior, count number of drinks served, and follow proper procedure if guest is impaired to drive by suggesting transportation by taxi service.
• Escalate guest service issues to management if you are unable to resolve.
• Ensure guests are satisfied during their meal service.
• Other duties as assigned.

Skills

Customer service

Cash handling

Education

High school diploma or GED

Job description

Delta by Marriott Richmond Downtown is seeking energetic Breakfast/Lunch Servers to join our team. You will serve tables, know the menu and prices, and ensure guests have an exceptional experience.

We offer health, dental and vision insurance, paid time off, a 401K with company match, hotel discounts, paid holidays, and early access to earned wages for full-time and part-time employees.