Breakfast Experience Host – Guest Service

HMP Properties, LLC; Fredericksburg (VA); On-site; USD 26,000 - 32,000; Full time

Job summary

HMP Properties, LLC seeks a hotel dining associate to ensure every guest has a pleasant dining experience. You will greet guests, deliver attentive service, maintain spotless workstations, and support managers with daily duties in a fast-paced hotel restaurant.

The role emphasizes a neat appearance, prompt greetings, adherence to service standards, and teamwork to keep breakfast service running smoothly. The position is on-site at our Virginia hotel and requires reliability and courtesy.

Qualifications

• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to add, subtract, multiply, and divide numbers; and ability to calculate figures for basic inventory.

Responsibilities

• Always maintain good personal appearance; wear proper uniform and name tag provided by hotel.
• Greet all arriving guests at your station in a pleasant manner, making them feel welcome.
• Ensure that all guests receive immediate attention and that they are greeted promptly and courteously. Be sure that your guests are not being neglected at any time.
• Advise the Manager of any complaints so that they can be rectified immediately.
• Be sure the quality and appearance of the food presented meets hotel’s standards.
• Advise the Manager of any unsatisfactory food or beverage items so that he or she can replace.
• Keep your station clean and set up with the required supplies always.
• Work with the manager to see that the side work and other job-related duties are completed.
• Check the cleaning frequency chart and do the required cleaning each day.
• Make sure the tables are cleaned properly and set up according to established hotel standards.
• Be sure that established service procedures are followed always.
• Upon guest departure of breakfast area greet them and ensure they have a great day and come see us again.
• As per your Manager conduct a weekly inventory of breakfast supplies.

Skills

Reasoning ability

Job description

HMP Properties, LLC seeks a hotel dining associate to ensure every guest has a pleasant dining experience. You will greet guests, deliver attentive service, maintain spotless workstations, and support managers with daily duties in a fast-paced hotel restaurant.

The role emphasizes a neat appearance, prompt greetings, adherence to service standards, and teamwork to keep breakfast service running smoothly. The position is on-site at our Virginia hotel and requires reliability and courtesy.