Breakfast Server: Guest Experience Champion

DoubleTree by Hilton Gainesville; Gainesville (FL); On-site; USD 20,664,000 - 30,307,200; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with employer match

Exclusive hotel discounts

Career growth opportunities

Volunteer time

Lifestyle discount

Job summary

Naples Hotel Group is seeking a Restaurant Server to deliver food and beverages in our dining areas. You will focus on guest experience by adhering to brand standards and hospitality principles that reflect our family-style service philosophy.

You will welcome guests, present menus, take orders, and use the POS system while ensuring safety and accuracy. The role requires teamwork, flexibility, and a strong guest-first mindset in a fast-paced hotel setting.

Qualifications

• Team oriented with an innate sense of urgency and the ability to work in a fast paced environment.
• Prior customer service or food and beverage experience is preferred.
• Must be able to move, lift, carry, push, pull and place objects up to 25 pounds without assistance; 50 pounds with assistance.
• Must be available to work mornings, days, evenings, weekends and holidays.

Responsibilities

• Greet guests and present menus professionally.
• Know menu offerings, ingredients, and preparation; communicate clearly.
• Take food and beverage orders and use POS system; accommodate special requests.
• Serve guests according to brand standards and ensure guest satisfaction.
• Assist with table maintenance, reset, and cleaning duties as needed.
• Coordinate with kitchen and other departments to fulfill guest requests.

Skills

Teamwork

Customer service

Communication

Flexibility

Job description

Naples Hotel Group is seeking a Restaurant Server to deliver food and beverages in our dining areas. You will focus on guest experience by adhering to brand standards and hospitality principles that reflect our family-style service philosophy.

You will welcome guests, present menus, take orders, and use the POS system while ensuring safety and accuracy. The role requires teamwork, flexibility, and a strong guest-first mindset in a fast-paced hotel setting.