Guestroom Dining Specialist

BENCHMARK; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Room Service Server at our Naples, FL property. You will take guest room service orders by phone, deliver food and beverages, and ensure orders are accurate and delivered promptly.

The role requires a welcoming personality and the ability to work under pressure to create memorable guest experiences. Ideal candidates will have 2–4 years of food service experience and knowledge of wine, beer, cocktails, and spirits.

Qualifications

• 2–4 years of food service experience.
• Engaging and welcoming personality.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Take guests' room service orders by phone and ensure accurate, timely delivery.
• Be familiar with menus, ingredients, and hours of operation of all outlets.
• Deliver orders to guest rooms and collect signed checks.
• Assist with reconciling daily sales and breakdown of trays and items.
• Maintain high standards of cleanliness and professional service throughout the shift.

Skills

Customer service

Communication skills

Wine knowledge

Guest relations

Job description

Pyramid Global Hospitality is seeking a Room Service Server at our Naples, FL property. You will take guest room service orders by phone, deliver food and beverages, and ensure orders are accurate and delivered promptly.

The role requires a welcoming personality and the ability to work under pressure to create memorable guest experiences. Ideal candidates will have 2–4 years of food service experience and knowledge of wine, beer, cocktails, and spirits.