Guest Experience Server: Fast, Attentive Service

Delta by Marriott, Downtown Muskegon; Muskegon (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Delta by Marriott, Downtown Muskegon is seeking a friendly Server to greet guests, take orders, and serve meals and beverages with accuracy and care. You will relay orders to the kitchen and ensure a smooth dining experience.

The role requires strong communication, reliability, and the ability to work nights, weekends, and holidays. No prior hospitality education is required, but previous customer service experience is valuable.

Qualifications

• Ability to stand for prolonged periods, with or without accommodations.
• Strong reading and writing abilities.
• Excellent communication and guest interaction skills.
• Ability to work a variable schedule including nights, weekends and holidays.

Responsibilities

• Greet and welcome guests.
• Present menus and make menu recommendations.
• Take food and drink orders and relay to kitchen staff.
• Prepare and serve drinks and handle payments.
• Ensure guests enjoy their meals and address any issues.

Skills

Customer service

Communication

Teamwork

Attendance

Problem solving

Job description

Delta by Marriott, Downtown Muskegon is seeking a friendly Server to greet guests, take orders, and serve meals and beverages with accuracy and care. You will relay orders to the kitchen and ensure a smooth dining experience.

The role requires strong communication, reliability, and the ability to work nights, weekends, and holidays. No prior hospitality education is required, but previous customer service experience is valuable.