Join to apply for the Breakfast Attendant role at Innisfree Hotels
Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.
Location:
Hampton Inn Orange Beach
Role Overview:
Breakfast Attendants are responsible for assembling and disassembling breakfast buffets and ensuring that the buffet always remains well-stocked for a great breakfast. In full-service establishments, they receive requests from customers, communicate them to the kitchen staff, and clear tables.
Essential Duties and Responsibilities
- Approach all interactions with guests and employees in a friendly and service-oriented manner, maintaining a positive demeanor.
- Promote a positive work environment by addressing and resolving conflicts calmly.
- Maintain regular attendance as per the schedule, which varies by property needs.
- Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
- Greet guests upon arrival and make them feel welcomed, following the 5/10 rule.
- Respond promptly and efficiently to guest requests, providing quality service.
- Prepare, set up, stock, clean, and present breakfast products according to standards.
- Create an impressive breakfast experience for guests.
- Clear and clean tables, replenish condiments, and maintain cleanliness throughout the shift.
- Assist guests with information about local and property amenities.
- Ensure breakfast service meets brand standards and assist in maintaining overall hospitality functions.
- Inventory breakfast items regularly and manage ordering as needed.
- Maintain cleanliness of public areas.
- Anticipate guest and team needs, showing initiative.
- Follow company policies and procedures, ensuring a safe work environment.
- Perform other duties as assigned by management.
Qualifications
- High school diploma or equivalent required.
- At least 1 year of customer service experience; hospitality experience preferred.
- Ability to interpret instructions in various formats.
- Effective communication skills in English.
- Ability to multi-task and pay attention to detail.
- Team player attitude.
Innisfree Hotels values growth and seeks team members who thrive on challenges, responsibility, and culture. We invest in our employees to lead us into the future.
Additional Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industry: Hospitality