Breakfast Attendant

Highgate; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel company is seeking a Breakfast Attendant to provide excellent service in the breakfast area. Candidates should have strong attention to detail, effective communication skills, and the ability to work varied schedules. Competitive benefits are offered, including travel discounts and medical coverage. A High School diploma is preferred, along with a service-oriented mindset.

Benefits

Travel discounts at all our hotels

Medical coverage with dental and vision benefits

Retirement 401k program for qualified staff

Qualifications

• Detail-oriented with speed and accuracy in performance.
• Ability to serve alcohol legally and pass responsible serving training.
• Willingness to work varied schedules including nights and holidays.

Responsibilities

• Provide exceptional service in the breakfast area.
• Maintain cleanliness and organization of service areas.
• Prepare and serve high-quality drinks and food.

Skills

Attention to detail

Effective communication

Positive attitude

Basic math skills

Education

High School diploma or equivalent

Job description

Job Description: Breakfast Attendant

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Pay Rate: $15.25

Highgate offers competitive benefits including:

• Travel discounts at all our hotels
• Medical coverage with three pricing tiers, dental, vision & supplemental benefits for full-time associates
• Retirement 401k program available to both full-time & part-time staff who qualify

We are accepting applications ongoing for this position. Apply here.

Responsibilities

1. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
2. Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and name tag.
3. Greet and seat guests at appropriate tables promptly.
4. Ensure quality control of menus regarding cleanliness and appearance.
5. Clear, clean, and reset tables and hotel spaces as per client requests or management instructions.
6. Keep service areas stocked, organized, clean, and neat; complete all side work each shift.
7. Accommodate special guest requests and offer appropriate alternatives.
8. Communicate with all departments regarding in-house VIPs.
9. Support beverage and food service, including washing dishes, restocking supplies, sweeping, mopping, and trash disposal.
10. Understand standards for room service orders.
11. Know menus and specials across departments.
12. Handle cashiering duties, including closing checks and shift paperwork.
13. Perform opening and closing procedures and side work as assigned.
14. Answer questions about the hotel, local area attractions, and guest services.
15. Perform additional duties or attend meetings as required.
16. Produce high-quality drinks, including specialty coffee, tea, cocktails, and other beverage requests.

Qualifications

• Attention to detail, speed, and accuracy in job performance.
• High School diploma or equivalent preferred; hotel or related experience beneficial.
• Willingness to work varied schedules, including evenings, nights, weekends, and holidays.
• Legal age to serve alcohol and pass responsible serving training (e.g., TIPs).
• Ability to obtain and provide a Food Handlers card as required.
• Ability to evaluate options quickly and accurately.
• Calm and professional handling of stressful situations.
• Understanding of hotel products and guest services.
• Effective communication skills with guests and team members.
• Positive attitude and service-oriented mindset.
• Basic knowledge of food and beverage standards, guest relations, and etiquette.
• Basic math skills for operations.
• Ability to read, understand, and write simple instructions and memos.
• Patience, tact, and diplomacy in customer and staff interactions.
• Willingness to learn, support team members, and respond positively to guests.