Room Attendant Housekeeping Marriott Springhill Suites North/AFA

Wyndham Hotels & Resorts; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel chain seeks a Room Attendant to maintain clean and attractive guestrooms while providing excellent service to guests. Ideal candidates should possess a high school diploma and demonstrate effective communication and physical stamina to handle cleaning duties. Join a dynamic team at SpringHill Suites Colorado Springs North Air Force Academy.

Qualifications

• High School diploma or equivalent preferred.
• Ability to lift up to 50 pounds occasionally, 20 pounds frequently.
• Effective communication skills in a friendly manner.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for next day.
• Report maintenance repairs and missing items.

Skills

Verbal communication

Written communication

Physical stamina

Education

High School diploma or equivalent

Job description

Compensation: Hourly, starting at $16.00 per hour and up, DOE.

Company Overview: Highgate Hotels is a leading real estate investment and hospitality management company, recognized as an industry innovator. It operates in major U.S. gateway cities including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in the Caribbean and Latin America. The company offers expert guidance throughout all stages of the property cycle and has a diverse portfolio of lifestyle hotel brands, legacy brands, and independent hotels and resorts. Highgate utilizes industry-leading revenue management tools to maximize asset performance and maintains offices nationwide and internationally. More information is available at www.highgate.com.

Location: SpringHill Suites Colorado Springs North Air Force Academy, 1320 Republic Drive, Colorado Springs, CO 80921

Position Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms and providing courteous, attentive, and efficient service to all guests.

Responsibilities:

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day.
6. Replenish chemical bottles.
7. Report missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
8. Report maintenance repairs immediately.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications:

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to exert up to 50 pounds occasionally and 20 pounds frequently.
• Ability to stand throughout the entire shift.
• Effective verbal and written communication skills with all levels of employees and guests in a friendly, courteous, and service-oriented manner.