Room Attendant Housekeeping Marriott Springhill Suites North/AFA

Highgate; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Highgate is looking for a dedicated Room Attendant to join their team in Colorado Springs. This role involves maintaining clean and attractive guestrooms while providing excellent service to guests. Ideal candidates will have a high school diploma and experience in hotel settings, ensuring guest satisfaction through efficient room cleaning and attention to detail.

Qualifications

• Preferred experience in hotel or related field.
• Ability to exert up to 50 pounds of force occasionally.
• Ability to stand during entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for next day's use.
• Ensure overall guest satisfaction.

Skills

Effective verbal and written communication

Attention to detail

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

About Highgate Hotels

Highgate is a leading real estate investment and hospitality management company, recognized as an innovator in the industry. It is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco, and Honolulu, with a growing presence in the Caribbean and Latin America. The company provides expert guidance through all stages of the property cycle, from planning and development to recapitalization or disposition. Highgate has a proven record of developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, equipped with contemporary programming and digital expertise. The company utilizes industry-leading revenue management tools to identify and predict market dynamics, drive outperformance, and maximize asset value. With an experienced executive team, Highgate is a trusted partner for top ownership groups and major hotel brands. The company maintains offices in New York, Chicago, Dallas, London, Miami, and Seattle. More information can be found at www.highgate.com.

Location

SpringHill Suites Colorado Springs North Air Force Academy

1320 Republic Drive, Colorado Springs, CO 80921

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day's use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent and/or experience in a hotel or related field preferred.
2. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
3. Ability to stand during entire shift.
4. Effective verbal and written communication skills to interact with all levels of employees and guests in a friendly, courteous, and service-oriented manner.
5. Compensation: $16.00 and up per hour, DOE.