Brand Stylist & Personal Shopper

JCrew Stores / Ashe DC Grace Holmes, Inc.; University Village (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

Up to 60% discount on branded products

401(k) plan with company matching

Job summary

J.Crew Group is seeking a stylist to act as a key brand ambassador, delivering outstanding customer service and driving store profitability through personal styling and clienteling.

You will build authentic relationships, leverage loyalty programs, and participate in in-store events to attract and retain clients. A results-driven mindset and knowledge of current fashion trends are essential for success.

Qualifications

• Must be at least 18 years old.
• Previous experience in one-to-one clienteling.
• Thrives in a results-driven environment.
• Passionately support our brand, customers, and teams.
• Scheduling flexibility including nights, weekends and holidays.
• Must be able to bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Excel in the incentive-based styling program by meeting sales per hour (SPH) and KPI goals.
• Be the brand ambassador & product expert, building incremental sales through wardrobing.
• Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a best-in-class styling experience while embodying service expectations from training.
• Know your store’s neighborhood, events, local influencers and style-makers.
• Identify and host appointments and in-store events through community networking and college outreach.
• Stay informed about competitors, trends, and local community interests.
• Share product feedback and ideas with management.

Skills

Clienteling

Sales goals

Brand ambassador

Fashion styling

Relationship building

Job description

J.Crew Group is seeking a stylist to act as a key brand ambassador, delivering outstanding customer service and driving store profitability through personal styling and clienteling.

You will build authentic relationships, leverage loyalty programs, and participate in in-store events to attract and retain clients. A results-driven mindset and knowledge of current fashion trends are essential for success.