Brand Social Community Lead

Likeable; United States; On-site; USD 52,000 - 75,000; Full time

Job summary

Likeable is seeking a Community Manager to support our social media management efforts. You will work with the full-time team to engage audiences, respond to comments, and maintain brand voice across client channels.

You will help schedule and publish content, identify influencers, and surface trends for monthly reports, informing strategic direction. The role requires flexibility for weekend/night shifts and a collaborative, client-facing mindset.

Qualifications

• Weekend, night, and holiday availability required
• Experience with social media platforms and content calendars
• Up to 2 years of social media experience preferred
• Experience with CM tools such as Sprinklr, Sprout Social, Khoros, Social Studio preferred
• Service oriented mindset with a passion to bring brands to life on social media

Responsibilities

• Respond to questions and comments across clients' branded social channels during established community management hours, ensuring brand voice and high responsiveness
• Adhere to an escalation process to flag issues and crisis matters to needed teams
• Assist with scheduling and publishing content in real-time across client social channels per calendar
• Assist in sourcing influencers and brand advocates for client campaigns
• Help identify trends and community insights for monthly reports and future strategy

Skills

Written communication

Team player

Detail-oriented

Problem-solver

Creative thinking

Spanish (bonus)

Tools

Sprinklr

Sprout Social

Khoros/Spredfast

Social Studio

Job description

Likeable is seeking a Community Manager to support our social media management efforts. You will work with the full-time team to engage audiences, respond to comments, and maintain brand voice across client channels.

You will help schedule and publish content, identify influencers, and surface trends for monthly reports, informing strategic direction. The role requires flexibility for weekend/night shifts and a collaborative, client-facing mindset.