Social Community Manager
Job Description
The Social Community Manager is a hands‑on role within the brand social team, focused on daily community engagement and social presence across LinkedIn and Reddit. This role plays a key part in shaping how customers and prospects interact with the brand across core business areas, with a strong emphasis on B2B audiences.
You will engage directly with customers on‑platform, partner closely with social strategists to inform content and editorial planning, and help grow Reddit as a community channel, including its role in discovery across evolving search experiences.
Duties & Responsibilities
- Drive community management across key business areas with a focus on LinkedIn and Reddit
- Engage daily on social platforms through proactive and reactive community management
- Partner with social strategists to inform content strategy and editorial planning
- Manage the editorial calendar and publish content on a daily basis
- Support Reddit community growth and engagement strategies
- Collaborate with content marketing, sales, customer success, analytics, acquisition, and search teams
- Monitor conversations across small business, mid‑market, and professional audiences
- Build strong customer empathy and stay close to audience sentiment
- Own measurement and reporting for assigned areas of focus
- Stay current on social platform trends and community management best practices
Required Experience & Skills
- Experience managing social communities at a large brand or organization
- Strong LinkedIn platform knowledge and hands‑on community management experience
- Core social capabilities including publishing, engagement, and editorial calendar management
- Exceptional writing and copywriting skills within a defined brand voice
- Strong judgement and ability to follow brand guidelines and playbooks
- Program management skills in a cross‑functional environment
- Analytical skills with experience making data‑backed recommendations
Nice‑to‑Haves
- B2B experience and familiarity with the small business landscape
- Understanding of AI search and the role of social platforms in discovery
- Experience with social listening tools such as Brandwatch or Sprout Social
Keywords
Social Community Manager | LinkedIn Community | Reddit Strategy | B2B Social | Community Management | Brand Social | Social Analytics