Brand & Service Lead — Store Operations & Sales

Urban Outfitters; Houston (TX); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

Employee discounts

Job summary

Urban Outfitters in Houston, TX is seeking a Key Holder to support store management in daily operations, drive sales through genuine customer connections, and maintain brand standards with energy and enthusiasm.

You will lead by example, share product knowledge, assist with omni-channel service, and help open/close procedures while upholding store safety and inventory accuracy.

This role requires flexible hours including nights, weekends, and holidays, strong teamwork, and a passion for UO brand.

Qualifications

• Leadership experience required.
• Team player with a service-orientated mindset.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as brand representative reflecting company values.
• Leads by example to maintain a service culture and drive customer connections.
• Delivers seamless omni-channel experiences using MPOS/POS and curbside pickup.

Skills

Leadership

Team player

Brand passion

Flexibility

Willingness to learn

Job description

Urban Outfitters in Houston, TX is seeking a Key Holder to support store management in daily operations, drive sales through genuine customer connections, and maintain brand standards with energy and enthusiasm.

You will lead by example, share product knowledge, assist with omni-channel service, and help open/close procedures while upholding store safety and inventory accuracy.

This role requires flexible hours including nights, weekends, and holidays, strong teamwork, and a passion for UO brand.