Brand Operations & Executive Assistant - NYC On-Site

Fourth Floor

New York (NY)

On-site

USD 60,000 - 90,000

Full time

5 days ago

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Job summary

Fourth Floor in New York City is seeking an Executive Assistant & Operations Coordinator to support the founder with calendar management, travel, correspondence, and meeting preparation while helping drive operational efficiency across teams.

You will manage invoices, documentation, and operational reports, support brand activations and events, oversee client communications and VIP experiences, and coordinate order fulfillment, shipping logistics, and inventory updates in a fast-paced fashion

Qualifications

3+ years of experience in an EA/operations role.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Experience with Shopify, CRMs, and logistics tools.
Customer service mindset and brand storytelling.

Responsibilities

Provide comprehensive administrative support to the founder, including calendar management and travel.
Assist with strategic projects and cross-team tracking to boost efficiency.
Manage invoices, documentation, and operational reports with attention to detail.
Support brand activations, pop-ups, and seasonal events.
Lead client communications across channels and oversee VIP experiences.
Assist with order fulfillment, shipping logistics, and inventory updates.
Optimize workflows to handle high-volume e-commerce inquiries.
Track customer experience metrics and provide improvement insights.