Brand & Omnichannel Retail Associate

Old Navy; Mission Viejo (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Discounts and perks

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Health, dental, vision insurance

Job summary

Old Navy in Mission Viejo is seeking a FT Brand Associate to bring our brand to life for customers. You’ll deliver an omni-channel, best-in-class service, educate on products, and connect with shoppers to drive loyalty.

You’ll work with leadership to meet store goals, support sales floor operations, and keep a neat, organized space. Flexibility with schedule, including evenings, weekends, and holidays, is required.

Qualifications

• Customer-focused service provider with strong people skills.
• Able to interact effectively with customers and teammates.
• Comfortable using retail tech and omni-channel tools.
• Thrives in a fast-paced retail environment.
• Willing to work a flexible schedule including holidays and weekends.

Responsibilities

• Consistently treat customers and coworkers with respect and contribute to a positive environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals that contribute to store results.
• Support sales floor, fitting room, cash wrap, and back-of-house as needed.
• Maintain a neat, clean, organized work center.
• Handle customer interactions and issues courteously and professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail technology

Team player

Flexibility

Job description

Old Navy in Mission Viejo is seeking a FT Brand Associate to bring our brand to life for customers. You’ll deliver an omni-channel, best-in-class service, educate on products, and connect with shoppers to drive loyalty.

You’ll work with leadership to meet store goals, support sales floor operations, and keep a neat, organized space. Flexibility with schedule, including evenings, weekends, and holidays, is required.