Brand Manager (PINK): Visuals, Coaching & Growth

Victoria’s Secret & Co.; Plainfield (IN); On-site; USD 29,000 - 36,000; Full time

Job summary

Victoria’s Secret & Co. is seeking a PINK Manager to lead the customer and brand experience in high-velocity stores, guiding Supervisors and Selling Associates and partnering with Store Manager to ensure outstanding service and sales growth.

The role requires strong leadership, the ability to translate brand direction into daily priorities, and a focus on coaching, scheduling, and visual standards. Flexibility for nights/weekends is expected.

Qualifications

• Passion for the Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results
• A sense of self-awareness with an interest in seeking feedback to improve and develop
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work
• Experience with influencing cross-functional partners in informal and formal settings
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)
• 3+ years of retail leadership experience preferred.

Responsibilities

• Visual execution within their line of business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including PINK Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business.

Skills

Retail leadership

Customer service

Team coaching

Job description

Victoria’s Secret & Co. is seeking a PINK Manager to lead the customer and brand experience in high-velocity stores, guiding Supervisors and Selling Associates and partnering with Store Manager to ensure outstanding service and sales growth.

The role requires strong leadership, the ability to translate brand direction into daily priorities, and a focus on coaching, scheduling, and visual standards. Flexibility for nights/weekends is expected.