Brand Experience Manager – PINK (Retail Leader)

Victoria’s Secret & Co.; New York (NY); On-site; USD 36,000 - 46,000; Full time

Job summary

Victoria’s Secret & Co. is seeking a PINK Manager to lead the customer and brand experience in a high-velocity store. You will translate brand direction into daily actions, manage product storytelling, and ensure visual merchandising aligns with brand standards.

The role includes coaching sales teams, conducting interviews, and partnering with Store Leadership to drive top-line sales and staff development. This position requires flexibility for nights and weekends in a retail setting.

Qualifications

• Passion for the Victoria's Secret Brand and the ability to drive customer satisfaction and loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results
• Experience with influencing cross-functional partners in informal and formal settings
• 3+ years of retail leadership experience preferred.

Responsibilities

• Own the PINK customer and brand experience, ensuring product presentation and selling behaviors align with Brand guidance and objectives.
• Provide category-level performance insights using company tools and reports.
• Lead talent lifecycle, including interviewing and hiring decisions and performance management, alongside Store Manager.
• Direct PINK Supervisors and Selling Associates to achieve store goals and brand standards.
• Lead in higher-volume or more complex environments, directing business performance and direction.

Job description

Victoria’s Secret & Co. is seeking a PINK Manager to lead the customer and brand experience in a high-velocity store. You will translate brand direction into daily actions, manage product storytelling, and ensure visual merchandising aligns with brand standards.

The role includes coaching sales teams, conducting interviews, and partnering with Store Leadership to drive top-line sales and staff development. This position requires flexibility for nights and weekends in a retail setting.