Brand Floor Lead — Elevate Sales & Customer Experience

Abercrombie & Fitch Co.; Olympia (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Brand Affiliate Opportunity

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience, acting as Floor Supervisor and guiding Brand Reps and Stock Associates. You’ll contribute to daily sales, brand representation, and store performance.

The role emphasizes customer focus, strong communication, and leadership presence. Expect varied weekly schedules, including peak periods, with opportunities for growth and comprehensive benefits.

Qualifications

• High school diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory experience not required.
• Maintain a strong customer focus and interpersonal skills.
• Demonstrate strong communication and fashion know-how.
• Be energetic, outgoing, and proactive with initiatives.

Responsibilities

• Open and close store routines.
• Operate POS systems and process Omni-Channel orders.
• Demonstrate product knowledge and drive sales on the floor.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and conduct inventory control.
• Represent the brand and embody company culture and values.

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience, acting as Floor Supervisor and guiding Brand Reps and Stock Associates. You’ll contribute to daily sales, brand representation, and store performance.

The role emphasizes customer focus, strong communication, and leadership presence. Expect varied weekly schedules, including peak periods, with opportunities for growth and comprehensive benefits.