Brand Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Jacksonville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Affill i

Training and Development

Global Team of People Who’ll Celebrate

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and drive daily sales. You’ll participate in opening/closing, POS operations, and omni-channel fulfillment while maintaining visuals and inventory controls.

As part of the store leadership team, you’ll coach associates, analyze daily reports, and uphold our brand culture and values during peak seasons and varied schedules.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required; leadership experience is preferred.
• Maintain a strong customer focus and demonstrate exceptional interpersonal skills.
• Possess strong communication skills and knowledge of current fashion trends.
• Be energetic, outgoing, and assertive with initiative and adaptability.

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Strong communication

Customer focus

Interpersonal skills

Energetic & assertive

Adaptability & flexibility

Leadership experience

Education

High School Diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and drive daily sales. You’ll participate in opening/closing, POS operations, and omni-channel fulfillment while maintaining visuals and inventory controls.

As part of the store leadership team, you’ll coach associates, analyze daily reports, and uphold our brand culture and values during peak seasons and varied schedules.