Brand Floor Lead - Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Williamstown (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Global team support

Job summary

Abercrombie & Fitch Co. is seeking a part-time Key Lead to act as a Floor Supervisor, guiding Brand Reps and Stock Associates. You will help run store operations, coach the team, and enhance customer experience on the sales floor.

The role focuses on coaching, product knowledge, visual merchandising, and safeguarding store assets while supporting daily sales and omni-channel fulfillment.

Qualifications

• High School Diploma or GED preferred.
• Retail experience preferred; supervisory experience not required.
• Strong customer focus and interpersonal skills.
• Excellent communication and fashion trend knowledge.
• Energetic, outgoing, and assertive with initiative.

Responsibilities

• Perform opening and closing routines.
• Operate POS systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and uphold company values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic and assertive

Adaptability

Education

High School Diploma/ GED preferred

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a part-time Key Lead to act as a Floor Supervisor, guiding Brand Reps and Stock Associates. You will help run store operations, coach the team, and enhance customer experience on the sales floor.

The role focuses on coaching, product knowledge, visual merchandising, and safeguarding store assets while supporting daily sales and omni-channel fulfillment.