Seasonal Brand & Customer Experience Specialist

Gap Inc; Hyannis (MA); On-site; USD 21,000 - 25,000; Part time

Job summary

Gap Inc. is seeking a Brand Associate to bring our brand to life for customers with outstanding service and product knowledge. You will educate customers, promote loyalty programs, and engage shoppers through an omni-channel approach to drive sales and a superior shopping experience.

You will support daily store operations, maintain an organized environment, and handle customer interactions with professionalism while working a flexible schedule that may include evenings and weekends.

Qualifications

• Excellent communication and teamwork skills.
• Customer-focused service provider with a passion for retail.
• Thrives in a fast-paced environment and is a proactive problem-solver.
• Flexible schedule including holidays, evenings, overnights and weekends.
• Able to use retail technology and lift up to 30 lbs.

Responsibilities

• Engage customers and provide excellent service to drive loyalty.
• Educate customers about loyalty programs and products.
• Promote sales through suggestive selling and product knowledge.
• Support store operations on the sales floor, fitting room, cash wrap and back of house.
• Maintain a neat, organized work area and handle returns courteously and professionally.
• Execute operational processes efficiently and accurately.

Skills

Customer service

Communication

Sales skills

Omnichannel knowledge

Job description

Gap Inc. is seeking a Brand Associate to bring our brand to life for customers with outstanding service and product knowledge. You will educate customers, promote loyalty programs, and engage shoppers through an omni-channel approach to drive sales and a superior shopping experience.

You will support daily store operations, maintain an organized environment, and handle customer interactions with professionalism while working a flexible schedule that may include evenings and weekends.