Brand Experience Specialist — Omnichannel Retail

Gap; Newtown (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k)

Employee stock purchase plan

Medical insurance

Job summary

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers on the sales floor and online. You’ll educate customers about products, deliver attentive service, and build loyalty through knowledgeable guidance across omni-channel channels.

You will partner with leadership to achieve store goals, handle fittings, stock, and POS transactions, while maintaining a neat environment and lifting up to 30 lbs as needed.

Qualifications

• Demonstrated customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Wlexibility with scheduling, including holidays and weekends.
• Comfort with lifting up to 30 lbs and moving around the floor.

Responsibilities

• Deliver excellent customer service and educate customers on products to drive loyalty.
• Promote loyalty programs and suggestive selling to increase sales.
• Engage with customers across omnichannel channels and maintain brand standards.
• Assist with store operations, stockroom, and cash wrap; ensure a neat, organized work area.

Skills

Customer service

Communication

Retail experience

Flexibility

Teamwork

Physical stamina

Tools

POS systems

Inventory software

Job description

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers on the sales floor and online. You’ll educate customers about products, deliver attentive service, and build loyalty through knowledgeable guidance across omni-channel channels.

You will partner with leadership to achieve store goals, handle fittings, stock, and POS transactions, while maintaining a neat environment and lifting up to 30 lbs as needed.